PRIVACY POLICY
Dope Units Privacy Policy
Last updated: 27 October 2026
This Privacy Policy explains how Dope Units collects, uses, stores and shares personal information when you visit or make a purchase through https://dopeunits.com.
1. Information We Collect
Depending on how you use our store, we may collect:
Name and contact information, including email address and phone number.
Billing and shipping addresses.
Order details, products purchased and transaction references.
Information you submit when contacting customer support.
Device, browser, website usage and cookie-related information.
Information needed to investigate a delivery, exchange or product complaint.
Payment card or payment-account details may be processed by our payment service providers. We do not intend to store full payment card details on our own systems.
2. How We Use Your Information
We use relevant information to:
Process and fulfil orders.
Collect and verify payments.
Arrange printing, packing and delivery.
Send order confirmations, tracking updates and service messages.
Respond to questions, exchange requests and complaints.
Prevent fraud and protect our store.
Maintain business, tax and transaction records.
Improve website performance and customer experience.
Send promotional communications where permitted and, where required, with your consent.
3. Shopify, Payment Providers and Delivery Partners
Our store is hosted on Shopify. To operate the store, relevant information may be processed by Shopify and its service providers.
We may also share necessary information with payment processors, print-on-demand providers, fulfilment partners, courier companies, customer-support tools and other service providers involved in operating the business.
These parties receive information as needed for their respective functions and may process it under their own applicable privacy terms.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain shopping-cart functionality, remember preferences, analyse website usage and support marketing activities.
You can manage cookies through your browser settings and any cookie controls provided on our website. Disabling certain cookies may affect some store functions.
5. Information Sharing
We do not sell customers' personal information as a standalone product.
We may disclose information when necessary to provide services, process payments, fulfil orders, comply with legal obligations, respond to lawful requests, resolve disputes or protect our rights and the security of our customers.
6. Data Retention and Security
We retain personal information for as long as reasonably necessary for order fulfilment, customer support, legal compliance, accounting, dispute resolution and legitimate business purposes.
We take reasonable steps to protect information, but no method of electronic storage or transmission can be guaranteed to be completely secure.
7. Your Privacy Choices
Subject to applicable law, you may request access to, correction of or deletion of certain personal information, or withdraw consent where processing relies on consent.
Some information may need to be retained to fulfil legal obligations or establish, exercise or defend legal claims.
To make a privacy request, contact us at:
Email: contact@dopeunits.com
We will review and respond to requests in accordance with applicable law.
8. Children's Privacy
Our store is not intended to knowingly collect personal information from children in circumstances where parental consent or other safeguards are legally required. If you believe a child has provided personal information improperly, contact us so we can review the matter.
9. Third-Party Links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review them.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices, technology or legal obligations. The latest version will be published on this page with its updated date.
11. Contact Us
For any privacy-related questions or requests, please reach out to us:
Dope Units
Email: contact@dopeunits.com
Website: https://dopeunits.com
You may also review our Terms and Conditions, Return, Refund and Exchange Policy and Shipping and Delivery Policy.